Buyers have 14 calendar days to let us know that they would like to return an item for a refund (14 Day cooling off period). Items that are ordered & then no longer required must be returned at the cost of the buyer. You can then contact us & we will try to resolve this. If items do not appear to be in good condition when delivered then they need to be inspected & if necessary the delivery refused. You must inspect the goods at the time of arrival as you will need to sign for the item accepting them as in 'good condition'. We can also provide an extra set of instructions, which you can view online in the rare case your item did not come with instructions or they have become lost. Some of our products have assembly videos available to view to help you. Rest assured the majority of our products are easy to put together and come with instructions. We do not currently provide an assembly service. If you have a paypal account, you can now use paypal's 'Pay in 3' feature to spread the cost of your payment. Please place your order online using credit or debit card, or PayPal. Unfortunately, we cannot accept orders over the phone. We are online only so we can pass all these savings directly onto you! To keep our prices as low as possible, we do not have traditional brick and mortar stores which typically come with large overhead costs. We will not be liable for theft or damages.ĭo you have any stores I can view products? If you leave a signed note for the driver, this is a signature of authorisation for the order to be left unattended. Orders can be left with a neighbour, or a signed note can be left for the driver, instructing them to leave your order in a safe place – e.g garden, front porch. Please follow the instructions on the card or email to re-schedule your delivery.Ĭan I leave the delivery with a neighbour or safe place? The driver will leave a calling message via email or a calling card with further instructions. I will not be at home for my delivery, what will happen? Unfortunately, this is a service our couriers do not currently offer at present.ĭeliveries are made Mon - Fri and normally take place between 7am and 8pm Unfortunately, we do not deliver to the Isle of Wight, Isle of Man, Isles of Scilly, Northern Ireland, Channel Islands, Scottish Highlands, Jersey, Guernsey.Ĭan I request a specific delivery timeslot?
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